BellSouth Sucks!
While talking to a friend in Atlanta this morning, the call suddenly got dropped. When I attempted to phone back I got a message informing me that "this line is being tested; please try your call again in a few minutes".
Which I did, to no avail. I sent her an email and got a response; I was glad that she still had DSL and asked if she wanted me to report the outage to BellSouth. She responded in the affirmative.
I went to BellSouth's website and discovered that there's no fucking phone number for reporting service outages to be found!
Including under "Contact Us".
I finally used yellowpages.com and easily found their number. And, in fariness, I spoke with a courteous and professional individual named Donna who (seemingly) attempted to investigate the problem to no avail, so a service request was put in. There was no indication how long it may take to resolve the problem
It simply is stunning that a multi-billion dollar company whose business is communications utterly fails to provide such basic information on their website.
'Tards.
Welcome to the new fucking AT&T.
Labels: 'Tards
posted by Fatwa Arbuckle at 10:50 AM
2 Comments:
I had a similar problem with BellSouth when our DSL was being connected. They kept missing appointments and generally screwing up and they - THE PHONE COMPANY -could not give me a PHONE NUMBER for the supervisor who might be able to fix things. They did not like my mentioning the irony either.
ps. I miss you. Hope all is well.
Carp! I did not realize one of my myriad sons was the identity for blogger today. Kate wrote that and this.
ps: Kate still misses you.
Post a Comment
<< Home